Remote Deposit Capture with Small Business Remote Deposit Online

Deposit checks from almost anywhere with Small Business Remote Deposit Online.

Expand all panels | Collapse all panels What is Remote Deposit Online?

Remote Deposit Online allows your business to make deposits remotely using a bank scanner. Just scan paper checks from your place of business and send the images securely over the internet to Bank of America for deposit.

What are the benefits of using Remote Deposit Online?

This service gives you the flexibility to manage your business on your schedule. You can make unlimited deposits and enjoy later cutoff times without having to leave your office or going to banking center.

Is there a fee for the Remote Deposit Online service? Yes. The service costs $15 a month. How much does a new scanner cost?

We will send you a Remote Deposit Online check scanner at no additional charge when you enroll. If you decide to discontinue service, the scanner will need to be returned.

How many checks per month can I scan using Remote Deposit Online?

While it is possible to scan an unlimited amount of checks each month using this service, the ideal number is up to 125 per month.

Is there a dollar limit on these checks? The daily deposit limit is $999,999.99. Is there a fee to cancel the service?

Remote Deposit Online requires a two-year contractual agreement with a $250 early termination fee if canceled by you or by Bank of America (including, for example, for more than 12 consecutive months of inactivity) after the initial 30-day trial and prior to expiration of the two-year agreement period.

After cancellation, you will have 30 days in which to return the scanner. Otherwise, you will be assessed an additional $250 fee to your account.

Where do I log in to use Remote Deposit Online?

You'll log in directly through Business Online Banking. If you're a small business banking customer, select the Remote Deposit Online link from the Business Services navigation menu. If you're a personal banking customer with small business accounts, select the Scan checks to deposit link from your Account Details page.

Can I have more than 1 user? Can I have more than 1 User ID?

No. At this time, the service can only support a single user with a single User ID. The business owner can assign a sub-user to make deposits, but only 1 User ID is used. We're currently working to establish additional features so that more than a single user and/or User ID can be supported.

Can all my business entities use the same Remote Deposit Online login?

Each separate business entity with a different business name and/or employer tax identification number (EIN) must complete a separate Remote Deposit Online enrollment.

What do I do with my checks after I make a deposit with Remote Deposit Online?

After you send check images using Remote Deposit Online, the endorsed deposited items must be safeguarded for a minimum of 14 calendar days from the date of transmission. After 14 days they must be destroyed or otherwise rendered incapable of transmission or presentment.

Does everyone qualify for the Remote Deposit Online product?

No, you need to meet certain requirements for this service. Please call 1.866.283.4075 for additional details and to find out if you qualify.

Does Remote Deposit Online verify funds at point of deposit?

No. Remote Deposit Online does not provide the ability to verify funds at time of deposit. Checks that are deposited by 8p.m. local time will be made available the next day. Please note that these deposits are subject to holds.

Can I make deposits to my personal accounts? No. Currently the service only supports deposits to your business account. What are the system requirements for Remote Deposit Online?

The standard Digital Check CheXpress scanner or any compatible scanner will run on Microsoft Windows 7, 8, 8.1 or 10 and Macintosh (Mac) 10.8.2, 10.9, 10.10 & 10.11.

Minimum Requirements:

Microsoft Windows 7, 8, 8.1 or 10 (32-bit only)
2 GB memory
2 GHz Pentium 4
1.5 GB free space on hard drive required to install or operate
100 Kilobits per second upload speed
Mac OSX 10.8.2 (Mountain Lion), 10.9 (Maverick), 10.10 (Yosemite) & 10.11 (El Captain)
2 GB memory
Full 64-bit processor
1.5 GB free space on hard drive required to install or operate
100 Kilobits per second upload speed

Supported Browsers:

Microsoft Interent Explorer 9, 10 & 11
Microsoft Edge
Mozilla Firefox (FF) 3.6 - 43
Google Chrome 50
Safari 6.0.1 - 9.0

Do upload speeds vary by scanner? Can I use my own scanner? Who can I call with questions regarding Remote Deposit Online?

You can call the Small Business Specialized Sales team at 1.866.283.4075 if you are interested in enrolling in Remote Deposits Online. If you are a current customer with Remote Deposit Online and need assistance with the service, please contact our servicing team at 1.877.270.1242.